1. Qui sommes-nous
Radiant Deal Company Limited, trading as RD Trading, BRN C19162570, Montagne Blanche, Mauritius. Contact: WhatsApp +230 5890 5265
2. Champ d'application
These terms cover orders placed on rdtrading.shop, through our WhatsApp, during TikTok lives and by phone. Consumers only, in Mauritius
3. Produits
Descriptions and photos are as accurate as we can make them; packaging may vary. Cosmetics are for external use as directed. Patch test advice. Product texts are not medical advice
4. Prix
In Mauritian rupees. The price shown is the price paid. VAT: prices include VAT at 15%, either "not VAT-registered" or "prices include VAT at 15%". The price at the time of ordering applies (BR-PRICE-01). We may correct obvious pricing errors before confirming; if so, we offer the correct price or a cancellation
5. Commander
The contract is formed when we confirm the order: COD after the customer confirms on WhatsApp or by phone; Juice or bank after payment is verified. Stock is reserved when the order is placed. Limits: 10 per product, 20 lines (BR-ORD-08)
6. Paiement
Cash on delivery or at pickup, Juice, bank transfer. Juice and bank orders are cancelled if unpaid after 48 hours, with a reminder at 24 hours. Express is paid in advance. We may refuse COD for a number with a history of refused deliveries
7. Livraison
Mainland Mauritius only. Standard 2–5 working days, express same day if paid before the cut-off on a delivery day, pickup at Montagne Blanche. Fees as shown at checkout; free standard delivery from the threshold. Delivery days as published. Times are estimates. What happens if nobody is home: we contact the customer to rearrange; repeated failure may lead to cancellation
8. Transfert des risques
Risk passes on delivery or collection
9. Annulation
Free cancellation before the order is packed (BR-ORD-06). Prepaid orders are refunded in full
10. Retours
See the Returns policy: damaged, faulty, wrong or missing items within 30 days, with a photo. No change-of-mind returns, for hygiene reasons. Statutory rights are not affected
11. Avis
Only verified buyers. We moderate before publishing. We don't edit content except to remove personal data or abuse
12. Messages WhatsApp
Order updates are sent by WhatsApp (consent at checkout). No marketing messages without separate opt-in (none at launch)
13. Responsabilité
Limited to the order value, except where the law doesn't allow a limit. No liability for misuse against the instructions
14. Propriété intellectuelle
Site content, logo and photos. Third-party brand names belong to their owners
15. Données personnelles
See the Privacy policy
16. Modifications
We may update these terms. The version at the time of the order applies
17. Droit applicable
Laws of Mauritius; courts of Mauritius. First, contact us on WhatsApp to resolve it